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JOYO UK Music Shops & Retailers
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Payment & Delivery Information

Estimated Delivery & Despatch Dates

If the items is in stock we will despatch in 1-2 working days via TNT, if the items are out of stock we will advise you of a delivery time.

Delivery Charges

All items are despatched from JOYO Audio UK in Manchester England. Delivery is free on orders over £250 & VAT, orders under £250 the delivery charge is £15.

Delivery Packaging

All of our items are despatched in double wall boxes, plain packaging for maximum discretion. A packing slip and VAT receipted invoice is included with your order. We will also email you over a PDF, invoice for your records.

Delivery Options

Orders sent from JOYO Audio UK can be delivered by a number of postal carriers. High value orders which have been sent to a delivery address will require a signature on delivery so please take this into account when selecting a delivery address.
Many of our carriers will make several attempts to deliver a package and should always leave a card to notify you that a delivery attempt has been made along with details of how you can contact them to rearrange delivery. We will provide you with tracking details that can be tracked online.

Availability

All items are subject to availability and are displayed at checkout. We will inform you as soon as possible if the goods you have ordered are not available. Stock is highlighted when out of stock.

Ordering Errors

You are able to correct errors on your order at any point of our ordering process, either online, by email or by telephone.
 

Acknowledgment and acceptance of your order

If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details. Our acceptance of your order will take place upon despatch of the product(s) ordered.

Delays

Occasionally, the despatch of your order may be delayed. This can be for various reasons such as material shortages, import delays or higher than anticipated demand. We will, of course, make every effort to keep you informed. Our stock levels are maintained in the UK and we work hard to keep maintain..

Cancellation Right

You will only be able to exercise this right if you are able to return to us the goods you ordered unworn, undamaged, including any promotional gifts and with all original packaging as originally supplied.

Proforma Payment, Pricing & Promotions

All items must be paid for prior to the despatch of goods. Payment of goods can be made by bank transfer, credit or debit card, paypal and by cheque. If paying by cheque please make payable to Joyo Audio Uk Ltd and allow 5 working days for the funds to clear before the goods can be dispatched.

Special Offers can be viewed in the Retailer account area.

Latest JOYO UK News - All Articles
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It’s been 2 years since JOYO launched the BanTamP series of guitar amplifiers and we always knew that these amps would be popular at home, in practice and even in performance. They might be small but they are extra mighty in sound. Many of our users have taken them along for performance, connected them up with 2 x 12 & 4 x 12 cabinets and have been praising them ever since. The demand for the little tube guitar head amplifiers from JOYO has often exceeded supply!. We listened to our users playing on the amps and also their feedback (no pun intended) and we are now..
JOYO R Series Direct Interface pedals XLR balanced and unbalanced outputs
 Whilst in isolation Dave is having a conversation with himself about the use of XLR outputs on the newer JOYO Revolution series and for recording guitar in the home studio.  Hey Dave, I noticed on some of the latest JOYO gear like the Cab box, the DRj Sparrow bass DI and the new JOYO Preamp House that they all have XLR outputs, why is that? Its not a cable you usually see on a pedal board or associated with guitars is it?.no not historically, but JOYO are catering more and more for guitarists in the studio and for those who are recording at home, If you look at the succ..
Coronavirus (COVID-19) - Update from JOYO - Panic Buying Welcome !
 Coronavirus (COVID-19) - Update from JOYO - Panic Buying Welcome ! We would like to re-assure our JOYO customers at this difficult time that we are following all current guidelines & restrictions regarding the Corona virus & that our online business is very much still open, although some deliveries may take a little longer than normal, please do consider this when looking to purchase. JOYO U.K. is a small independent distributor operating from our own premises, so we are therefore lucky enough to be able to continue to work and offer our usual p..
JOYO PreAmp Firmware update
    This firmware updates an issue when using the FX LOOP.Please download and read the instruction, download the zip file and install.       Installation Instructions PDF Firmware Download. zip fileInstall the FirmwareConnect the JOYO PreAmp Pedal to the computer and run the firmware installer to update.   ..
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