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Payment & Delivery Information

Estimated Delivery & Despatch Dates

If the items is in stock we will despatch in 1-2 working days via TNT, if the items are out of stock we will advise you of a delivery time.

Delivery Charges

All items are despatched from JOYO Audio UK in Manchester England. Delivery is free on orders over £250 & VAT, orders under £250 the delivery charge is £15.

Delivery Packaging

All of our items are despatched in double wall boxes, plain packaging for maximum discretion. A packing slip and VAT receipted invoice is included with your order. We will also email you over a PDF, invoice for your records.

Delivery Options

Orders sent from JOYO Audio UK can be delivered by a number of postal carriers. High value orders which have been sent to a delivery address will require a signature on delivery so please take this into account when selecting a delivery address.
Many of our carriers will make several attempts to deliver a package and should always leave a card to notify you that a delivery attempt has been made along with details of how you can contact them to rearrange delivery. We will provide you with tracking details that can be tracked online.

Availability

All items are subject to availability and are displayed at checkout. We will inform you as soon as possible if the goods you have ordered are not available. Stock is highlighted when out of stock.

Ordering Errors

You are able to correct errors on your order at any point of our ordering process, either online, by email or by telephone.
 

Acknowledgment and acceptance of your order

If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details. Our acceptance of your order will take place upon despatch of the product(s) ordered.

Delays

Occasionally, the despatch of your order may be delayed. This can be for various reasons such as material shortages, import delays or higher than anticipated demand. We will, of course, make every effort to keep you informed. Our stock levels are maintained in the UK and we work hard to keep maintain..

Cancellation Right

You will only be able to exercise this right if you are able to return to us the goods you ordered unworn, undamaged, including any promotional gifts and with all original packaging as originally supplied.

Proforma Payment, Pricing & Promotions

All items must be paid for prior to the despatch of goods. Payment of goods can be made by bank transfer, credit or debit card, paypal and by cheque. If paying by cheque please make payable to Joyo Audio Uk Ltd and allow 5 working days for the funds to clear before the goods can be dispatched.

Special Offers can be viewed in the Retailer account area.

Latest JOYO UK News - All Articles
A First Look New JOYO R Series Guitar Effect Pedals
The New R series of pedals from JOYO are the 4th generation of guitar effects by JOYO Technology and will be released in the late part of 2018. We have been busy trying out the prototypes and have put together a brief outline of what is on the horizon.In total 11 new products are about to feature in the new pedal line up, a gradual release is planned and we are very excited to bring you news of what pedals will become available over the coming months for distribution in the UK.Whilst some details may change, all the R pedals feature a similar metal housing, a unique Led shell design an..
New Design JOYO guitar Pedals for 2018
After our visit to Musikmesse 2018 in Germany we took a look at the new designs for JOYO pedals & some of the new products being launched over the coming months. Whilst the new pedals are still in prototype stage, the designs are coming together and demonstrate how JOYO Technology continues to develop great guitar gear for guitarists in the UK. So if you haven’t seen them take a look and let us know what you think ! The New R series of pedals will feature a new design, a broader range of effect types, overdrive, stereo modulation and amp simulation. Look out for t..
North West Guitar Show 2018 Haydock Park Racecourse
Now in its 21st successful year, the UK’s longest established guitar show, the North West Guitar Show, returns to its most popular venue yet at Haydock Park Racecourse Exhibition Centre on Sunday 20th May 2018 from 10am to 4.30pm. Come and try the JOYO guitar effects & amplifiers out in person, have a go on our demo pedalboards and check out the latest JOYO products on show ! A great opportunity to see & hear what JOYO is upto in the UK. Always a great event catching up with old friends and making new. A great opportunity for retailers to also check out the gear in full ef..
JOYO Audio UK MusikMesse Frankfurt 2018  Hall 9, booth D 36
 Join JOYO Audio UK in Frankfurt am Main at MusikMesse 2018, it's the International meeting point of the MI sector and annual gathering of the international JOYO team ! It's also the largest meeting point of groovy music types from all over Europe, visitors from 144 countries and exhibitors from 55 nations. United in the one thing we all love, music.Musikmesse brings together JOYO with retailers and brings together musicians from all over the world. The trade show is overlapping with Prolight + Sound (11. – 13. April), that's the international trade fair of technologies and servic..
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