Payment & Delivery Information

Estimated Delivery & Despatch Dates

If the items is in stock we will despatch in 1-2 working days via TNT, if the items are out of stock we will advise you of a delivery time.

Delivery Charges

All items are despatched from JOYO Audio UK in Manchester England. Delivery is free on orders over £250 & VAT, orders under £250 the delivery charge is £15.

Delivery Packaging

All of our items are despatched in double wall boxes, plain packaging for maximum discretion. A packing slip and VAT receipted invoice is included with your order. We will also email you over a PDF, invoice for your records.

Delivery Options

Orders sent from JOYO Audio UK can be delivered by a number of postal carriers. High value orders which have been sent to a delivery address will require a signature on delivery so please take this into account when selecting a delivery address.
Many of our carriers will make several attempts to deliver a package and should always leave a card to notify you that a delivery attempt has been made along with details of how you can contact them to rearrange delivery. We will provide you with tracking details that can be tracked online.

Availability

All items are subject to availability and are displayed at checkout. We will inform you as soon as possible if the goods you have ordered are not available. Stock is highlighted when out of stock.

Ordering Errors

You are able to correct errors on your order at any point of our ordering process, either online, by email or by telephone.
 

Acknowledgment and acceptance of your order

If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details. Our acceptance of your order will take place upon despatch of the product(s) ordered.

Delays

Occasionally, the despatch of your order may be delayed. This can be for various reasons such as material shortages, import delays or higher than anticipated demand. We will, of course, make every effort to keep you informed. Our stock levels are maintained in the UK and we work hard to keep maintain..

Cancellation Right

You will only be able to exercise this right if you are able to return to us the goods you ordered unworn, undamaged, including any promotional gifts and with all original packaging as originally supplied.

Proforma Payment, Pricing & Promotions

All items must be paid for prior to the despatch of goods. Payment of goods can be made by bank transfer, credit or debit card, paypal and by cheque. If paying by cheque please make payable to Joyo Audio Uk Ltd and allow 5 working days for the funds to clear before the goods can be dispatched.

Special Offers can be viewed in the Retailer account area.

Latest JOYO News

- All Articles
Joyo Audio UK North West Guitar Show 2017 - Haydock Park
Celebrating the 20th successful year of the UK's longest established guitar show, the North West Guitar Show, returns to its most popular venue yet at Haydock Park Racecourse Exhibition Centre on Sunday 14th May 2017 from 10am to 4.30pm. Come and try out all of the JOYO effects in person on our demo boards to try before you buy.   Last year was a great day, an absolute must for anyone interested in music, a great buzz. This year's show will be the biggest yet with more than 120 dealers and exhibitors with products to sell in four large exhibition halls. The UK's biggest one day guitar s..
Joyo Audio UK at the North East Guitar Show 2017
Sunday 19th March you are invited to join Joyo Audio UK at the North East Guitar Show 2017. The show takes place at Rainton Meadows Arena, Mercantile Rd, Houghton-le-Spring, DH4 5PH from 10am to 4.00pm. Close to all the North East major routes, the arena is in a great location and  provides superb facilities, excellent catering & coffee which is always appreciated, free parking for the drivers a licensed bar for passengers. With over 100 exhibitors & dealers of guitar related goodies, the Northern guitar shows are always a great day out for musicians & guitarists of all ..
JOYO Guitar Effects Evening - Symphony Music Wigan
It was our 1st JOYO guitar effects evening consisting of gear demos, Q&A and geeky chat at Symphony Music in Wigan. A great audience attended with lots of suggestions, made us feel very welcome, we thank you for your support & we listened to what you said. A large range of the JOYO guitar effects are available in store at Symphony, along with a huge range of guitars from Gretsch, Fender, Epiphone, Orange amps, Marshall, Blackstar, Jackson & many more, plenty of musical instruments that will make your trip very worthwhile and personally rewarding. Support your local indie music s..
JOYO Guitar Effect Pedal Showroom - Open Feb 2017
Exciting news for 2017. Following our relocation late last year.. The first JOYO guitar effect showroom will be opening early Feb 2017 at 173 Egerton Walk, Walkden town centre Manchester.. Watch this space for the exact date, but everyone keeps asking whats going on.. so with a few more trips to Ikea, B&Q and our local timber merchant, we will have the biggest collection of effects and Amplifiers this side of the great wall available for you to try and check out in person. Everyone welcome.. watch this space and follow us on Facebook.. Hooray we opened !   ..